Microsoft Remote Desktop For Mac Nla
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If you're having trouble connecting to one of your Windows machines using Remote Desktop (RDP), here's a short guide on how to troubleshoot.

Verify if the connection works with Microsoft Remote Desktop for Mac

First of all, please verify that you can connect to your remote machine using Microsoft Remote Desktop for Mac.
You can get the app here: https://itunes.apple.com/app/microsoft-remote-desktop-10/id1295203466

If you can connect using Microsoft Remote Desktop for Mac, you can try exporting the connection and importing it back into Royal TSX. To do this, right-click the entry in MSRDP and select 'Export'. In the save panel, select a location to save the.rdp file to. Back in Royal TSX select the folder you want to import the connection to. Nov 13, 2015  I'm trying to control my Windows 10 computer from my OS X 10.11.1 computer using Microsoft Remote Desktop downloaded on the OS X App Store today. I have Windows 10 set to allow remote desktop, and ran runcmdipconfig to confirm my 192.168.x.x network IP. Feb 13, 2020  Microsoft Remote Desktop is a small yet very useful utility that allows you to remotely connect to Windows workstations from your Mac. Remote connect to Windows computers. All your remote connections will have to be managed via the Microsoft Remote Desktop main window: you can save different configurations and then connect to various machines. My name is Olof Mases, program manager on the Remote Desktop Virtualization team, and I am excited to announce, in addition to the General Availability of Windows Server 2012 R2, that our Remote Desktop apps for iOS, Mac OS X, and Android are now available for download from the App Store, the Mac App Store, and the Google Play Store. Oct 17, 2013  Microsoft Launches 'Remote Desktop' Apps for Mac and iOS. (NLA) technology. Microsoft Remote Desktop for Mac is a free app that can be downloaded from the Mac App Store. During this configuration however, the Mac Remote Desktop Client will not connect to the desktop screen when remoting into the recipient machine. When attempting to connect from the Mac when NLA is disabled I receive 'The user account did not work. The user account used to try to connect to remote pc did not work.

If you can connect using Microsoft Remote Desktop for Mac, you can try exporting the connection and importing it back into Royal TSX. To do this, right-click the entry in MSRDP and select 'Export'. In the save panel, select a location to save the.rdp file to. Back in Royal TSX select the folder you want to.

Please try this on the same machine you're running Royal TSX on.

Import the MSRDP connection into Royal TSX

If you can connect using Microsoft Remote Desktop for Mac, you can try exporting the connection and importing it back into Royal TSX.
To do this, right-click the entry in MSRDP and select 'Export'. In the save panel, select a location to save the .rdp file to.
Back in Royal TSX select the folder you want to import the connection to.
Then go to 'File - Import - RDP files..' and select the exported file. Verify that your credentials are correct after importing the connection, then try to connect to the imported connection.

Check the 'Network Level Authentication' (NLA) setting

If the connection still doesn't work in Royal TSX, a common cause is that 'Network Level Authentication' (NLA) needs to be either enabled or disabled, depending on how your Windows host is set up. To adjust this setting, open the properties of your RDP connection and navigate to the 'Advanced - Authentication' section. If that's the culprit and you need to adjust multiple connections, you can use our bulk-edit feature to do so.


All I see is black

If your connection is actually established but the only thing you see is a black screen, please see this KB article for more information.

Azure Active Directory (AzureAD)

If you're trying to connect to a machine joined to an Azure Active Directory (AzureAD), please ensure that 'Network Level Authentication' (NLA) is disabled on the target machine and your connection properties in Royal TSX. Also, it's required to enable 'TLS Encryption' in Royal TSX.

Smart Card redirection

While smart card redirection is generally supported by Royal TSX and the FreeRDP plugin, unfortunately it's kind of in an experimental state at the moment. This is reflected in the UI as we marked the checkbox to enable smart card redirection with 'Experimental'. As the feature very much depends on what kind of hardware (smart card reader and smart card) you have, it might work perfectly or not at all. The FreeRDP continues to make improvements to the implementation so with each new release, smart card support improves too.


If you currently are trying to use smart card redirection but can't get it to work, the first thing you might want to try is to enable 'TLS Encryption' in the 'Advanced - Authentication' settings of your RDP connection's properties.

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Connecting to xrdp servers

Since version 4.1.1 of the FreeRDP plugin it's required to enable 'Glyph Caching (Experimental)' in the 'Advanced - Connection' properties of your RDP connection to be able to connect to xrdp servers. Please note that this is due to a bug in xrdp, not Royal TSX or FreeRDP. You can read more about the issue on FreeRDP's issue tracker.

Advanced Troubleshooting

If you still can't connect with Royal TSX, pleasecontact usand include at least the following information:
  • The exact error message you're receiving
  • The Royal TSX and FreeRDP plugin version you're using
  • OS and version of the remote machine you're trying to connect to
  • OS and version of your Mac
  • Screenshots of your configuration from both, Royal TSX and Microsoft Remote Desktop for Mac
  • A debug log file (see below)


Creating a debug log file

To create a debug log file for RDP connections, please follow these instructions:

  • Go to 'Preferences - Logging - File Logging'
  • Make sure 'Enable File Logging' is checked
  • Set the 'Logging level' to 'Verbose'
  • Note the 'Logfile path' since you will need it later on (or open Finder, navigate to the path right away and keep the window open)
  • Switch to the 'Connection Types - Remote Desktop' section
  • In the 'Plugin Settings' tab, scroll down and make sure 'Enable Debug Logging' is checked
  • Apply the changes
  • Reproduce your problem
  • Locate the log file on your file system and include it in your ticket

Since debug logging heavily impacts performance, you should always disable logging (especially the RDP specific setting) after you're done reproducing your problem.

Network Level Authentication (NLA) is a feature of Remote Desktop Services (RDP Server) or Remote Desktop Connection (RDP Client) that requires the connecting user to authenticate themselves before a session is established with the server.

Originally, if a user opened an RDP (remote desktop) session to a server it would load the login screen from the server for the user. This would use up resources on the server, and was a potential area for denial of service attacks as well as remote code execution attacks (see BlueKeep). Network Level Authentication delegates the user's credentials from the client through a client-side Security Support Provider and prompts the user to authenticate before establishing a session on the server.

Network Level Authentication was introduced in RDP 6.0 and supported initially in Windows Vista. It uses the new Security Support Provider, CredSSP, which is available through SSPI in Windows Vista. With Windows XP Service Pack 3, CredSSP was introduced on that platform and the included RDP 6.1 Client supports NLA; however CredSSP must be enabled in the registry first.[1]

Advantages[edit]

The advantages of Network Level Authentication are:

  • It requires fewer remote computer resources initially, by preventing the initiation of a full remote desktop connection until the user is authenticated, reducing the risk of denial-of-service attacks.
  • It allows NT Single sign-on (SSO) to extend to Remote Desktop Services.
  • It can help mitigate Remote Desktop vulnerabilities than can only be exploited prior to authentication. [2]

Disadvantages[edit]

  • No support for other credential providers
  • To use Network Level Authentication in Remote Desktop Services, the client must be running Windows XP SP3 or later, and the host must be running Windows Vista or later [3] or Windows Server 2008 or later.
  • Support for RDP Servers requiring Network Level Authentication needs to be configured via registry keys for use on Windows XP SP3.
  • Not possible to change password via CredSSP. This is a problem when 'User must change password at next logon' is enabled or if an account's password expires.
  • Requires 'Access this computer from the network' privilege, which may be restricted for other reasons.
  • The IP addresses of the clients trying to log in will not be stored in the security audit logs, making it harder to block brute force or dictionary attacks by means of a firewall.

References[edit]

  1. ^Description of the Credential Security Support Provider (CredSSP) in Windows XP Service Pack 3
  2. ^Prevent a worm by updating Remote Desktop Services (CVE-2019-0708)]
  3. ^Configure Network Level Authentication for Remote Desktop Services Connections

External links[edit]

Microsoft Remote Desktop For Mac Nla Pro

  • 'Configure Network Level Authentication for Remote Desktop Services Connections'. Microsoft TechNet.
  • 'What types of Remote Desktop connections should I allow?'. Microsoft Corporation.

Windows Remote Desktop For Mac

Retrieved from 'https://en.wikipedia.org/w/index.php?title=Network_Level_Authentication&oldid=925844939'