Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Jan 22, 2017 FIX Microsoft Word 2016 2019 Not Opening Ms Office 2016 2019 Doesn't Open Solution - Duration: 7:16. Ray Tube Fixes 26,802 views. Jun 26, 2019 If Microsoft word for Mac keeps freezing, you can try out any of the above methods to resolve the issue. It is quite common with MS Office including Word, Excel, and Outlook 2016 Mac freezes abruptly. But now you know how to deal with the problem quickly. And if none of the methods work out, iSkysoft is always here for your help. Jan 26, 2016 Microsoft word keeps freezing on my mac. I checked for updates and it is up to date. Excel works just fine, - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website.
When you try to open a file from a network location in one of the Microsoft Office programs such as PowerPoint 2003 , Excel 2003, Publisher 2003 or a later version of them, the Office program may run very slowly or may appear to stop responding (hang).
This behavior may occur if the connection to the network location is lost during the time that your Office program is opening the file.
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.
To work around this behavior, add the EnableShellDataCaching value to the Microsoft Windows registry. To do this, follow these steps:
Close your Office programs.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Microsoft outlook indexing mac. Locate, and then click to select one of the following registry keys accordingly:
Office 365, Office 2019 and Office 2016:
HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonOpen Find
Office 2013:
HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonOpen Find
Office 2010:
HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0CommonOpen Find
Office 2007:
HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0CommonOpen Find
Office 2003:
HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0CommonOpen Find
After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
Type EnableShellDataCaching, and then press ENTER.
Right-click EnableShellDataCaching, and then click Modify.
In the Value data box, type 1, and then click OK.
Note
Any non-zero number in the Value data box will turn on caching. A zero number or blank (default) will turn off caching.
On the File menu, click Exit to quit Registry Editor.
Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
This situation may occur after you click Open in the Open dialog box (on the File menu, click Open) to open a file from a network location (for example, a network server). During the process of opening the file, you lose your network connection or the network location that contains the file that you are trying to open goes down. During the process of opening the file, your Office program tries to add the file name and the path information of the file that you are trying to open to the Windows recent file list. Because the network location (path) does not now exist, the Office program may run slowly and may appear to stop responding (hang).
Note
This situation may also occur if your connection to your network is slow because your Office program has to make multiple queries to the network to obtain the correct file information.
Does your Word document keep freezing and crashing all the time? If you have this kind of trouble, this article will guide you to fix the frozen Word docunment with effective solutions. Follow the solutions below and fix the frozen Microsoft Word document.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Disable COM Add-ins | Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins..Full steps |
Fix 2. Repair Office installation | Manually repair Office installation with programs and features or use a third-party word repair tool..Full steps |
Fix 3. Repair corrupted template | Close Word > go to Start > Run > Type %appdata%microsofttemplates > Enter..Full steps |
Fix 4. Run Word in Safe Mode | Press Windows + R keys, type: word /safe, and hit Enter. Check if you can open the Word application..Full steps |
Fix 5. Reinstall MS Office | Open Control Panel, click 'Program and Features', then select Microsoft Office. Click 'Uninstall'..Full steps |
'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing!
I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'. Is there anybody that can help me get out of this situation?'
Before you start dealing with the Word document freezing problem, you'd better learn what has lead to the freezing problem. Here are possible causes:
Knowing the exact causes of why the Word document keeps freezing will effectively help to find the right solution and make Word work again. Check the provided methods below to bring your Microsoft Word back to life immediately:
This part includes 5 verified solutions that are able to assist you in fixing frozen Word:
Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.
Step 2. Click 'File' > 'Options' > 'Add-Ins'.
Step 3. Click 'Manage' and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.
After this, restart Word to check if the issue has been resolved.
To repair the frozen Word, you have two options to repair the Office installation: 1. Manually repair Office; 2. Use a third-party Office repair tool.
Select either option to repair your MS Office and make the Word application to work again.
Step 1. Open Control Panel, click 'Programs and Features', locate and select your Microsoft Office.
Step 2. Click 'Change' in the top menu.
Step 3. Click 'Repair' and then 'Continue' on the pop-up window.
For Newer versions of Microsoft Office users, choose 'Online Repair'or 'Quick Repair' and click 'Repair'.
Step 4. Wait for the repair process to finish and restart your computer.
After this, restart Word application to see if you can create or edit a document file.
To instead of the manual method, you can also search the Word repair or Office repair tool online.
You'll find multiple types of repairing tools available to provide Office repairing service, making Word application work again.
Close Word -> Go to Start -> Run -> Type %appdata%microsofttemplates -> Enter -> browse for Normal.dotm file and rename it as oldNormal.dotm and reload Word.
Step 1. Press Windows + X and select 'Command Prompt (Admin)'.
Sign in if the program requires administrator permission.
Step 2. Enter the command below and hit Enter:
Step 3. Wait for the command to finish and exit Command Prompt.
Step 1. Press Windows + R keys, and type: word /safe. Hit Enter to launch Microsoft Office into Safe Mode.
Step 2. Check if you can open the Word application or create a new file in Word.
If yes, the problem got resolved. If not, continue with the following steps.
Step 3. Open Word, go to 'File' and select 'Options'.
Step 4. Click 'Advanced', scroll down to Show Document Content, and select 'Show picture placeholders'. Click 'OK' to save the changes.
After this, restart MS Office. Check if you can run Word and edit files again.
Note: Make sure that your activation key can be used twice before taking the below steps. Find your serial key and save it in a text document.
Step 1. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.
Step 2. Click 'Uninstall' in the top menu.
Step 3. Re-install Microsoft Office on your PC and activate it with your serial key.
If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help.
If your freezing Word document gets lost after you have tried the 5 solutions above, you can try data recovery software or use its AutoRecover feature in Microsoft Office to restore your lost files with simple clicks.
Applies to: Recover disappeared or lost files (saved on local PC) due to frozen Word application or other errors.
First, Download and install reliable file recovery software, such as EaseUS Data Recovery Wizard, on your PC.
Next, go through the next 3-step tutorial to bring lost Word documents back:
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.
Microsoft Office contains an AutoRecover feature which will automatically save the temporary file of an editing document to a local folder on your computer.
Only if you have enabled the Auto-Save option, you can effectively retrieve the Word file which got closed without saving:
For Windows users, refer to this link and recover unsaved Word documents.
If you use a Mac computer, please follow this link and recover lost Word documents on Mac.
If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks.
If you prefer a comprehensive plan to protect important and valuable Word documents, it's smart of you to follow below tips and create a full backup plan for MS Office Word:
Applies to: Back up saved Word file on your local drive.
Reliable file backup software like EaseUS Todo Backup can help you effectively back up important Word files on a local drive with ease.
By setting an automatic backup plan to an external USB or a local drive, all your saved Word, Excel, PowerPoint, images, videos, emails, etc., will be fully protected.
Applies to: Autosave the editing Word document.
Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.
Step 2. Click 'Save' and check the below two boxes:
Step 3. Click 'OK'to confirm.