Outlook for Mac. Learn more Outlook for Windows. Learn more Outlook on the web. Microsoft Outlook with an Office 365 subscription is the latest version of Outlook. Previous versions include Outlook 2013, Outlook 2010, and Outlook 2007. Apr 12, 2019 I have a Mac Book Pro running macOS Mojave version 10.14.3. I am running Office 365 for Mac. My subscription credit card was updated and I had to re-log into all my 365 office applications. From then on, Outlook gave me the following message: There is a problem with the Office database. May 20, 2019 To fix this issue, update Outlook 2016 for Mac to version 15.23 or a later version. Then, disable the preview feature for encrypted email messages by running a command in Terminal. To do this, follow these steps. Step 1: Check the Outlook for Mac version number. On the Outlook menu, click About Outlook. View the version number that is listed. Security you can trust. Get peace of mind with enterprise-grade security trusted by many of the world’s largest organizations. Outlook works around the clock to protect your confidential information, without getting in your way.
If you are encountering 'Microsoft Outlook has stopped working' error on your Windows 10/8/7 computer due to unspecific reasons, you can use the useful solutions here to resolve this issue. Besides, you can try EaseUS data recovery software to recover deleted, lost, and corrupted .pst or.ost files.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Remove Flawed Add-ins | Press Windows + R keys to active Run dialog. Type Outlook.exe /safe..Full steps |
Fix 2. Use Event Viewer | Type Event Viewer, and press 'Enter'. Expand 'Windows Logs'..Full steps |
Fix 3. Create a New Profile | Go to 'Control Panel > mail'. Click 'Show profile > Add'..Full steps |
Fix 4. Repair MS Office Suite | Open 'Control Panel', there, choose 'Programs and Features'..Full steps |
Fix 5. Repair Corrupt PST File | Press Windows + E to open File Explorer. Search for SCANPST in the Search bar..Full steps |
Fix 6. Recover Outlook Emails | Choose the drive X: where your lost email files were saved, and click 'Scan'..Full steps |
Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.
Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.
When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.
1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.
2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.
3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.
You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.
1. In the Windows Search Box, type Event Viewer, and press Enter.
2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.
If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.
1. Go to 'Control Panel' > 'mail'.
2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.
3. Type the email account, and click 'Next'.
4. Now, set the newly created profile as the default email profile. Then, restart your outlook.
This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.
1. Close all the running Office applications.
2. Open 'Control Panel', there, choose 'Programs and Features'.
3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.
1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.
2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.
3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.
What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.
Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.
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Step 1. Choose the drive X: where your lost email files were saved, and click 'Scan'.
Step 2. The software will initiate a scanning process immediately. The larger the drive is, the longer time it takes. Wait patiently until the scan is complete. To quickly locate the email files, you can click 'Filter' -> 'Emails', or directly search a specified file extension, such as .pst, .ost, etc.
Step 3. In the filtered results, choose the desired email files and click 'Recover'.
Import PST/OST files into Outlook
To retrieve your email to Outlook, do as the following steps.
1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.
2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.
If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, like EaseUS Data Recovery Wizard recommended her.