We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Microsoft Support and Recovery Assistant. The Microsoft Support and Recovery Assistant can help you automatically diagnose and fix a range of Outlook problems. Jun 09, 2005 The WSUS Client Diagnostic Tool is designed to aid the WSUS administrator in troubleshooting client machines which may be failing to report back to the WSUS Server. The tool will do a few preliminary checks and test the communication between the WSUS Server and the client machine. The WSUS Client Diagnostic Tool is provided AS IS.
Solution: Make sure that your computer is connected to the Internet or your network.
Use a web browser to see whether you can access Internet sites. If you are on a local network, see if you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help.
Solution: Verify that Outlook is online.
On the Outlook menu, make sure that Work Offline is not checked. Microsoft office 2011 mac product key not working on iphone.
Solution: Turn on SMTP authentication for the POP or IMAP account.
Some email services require authentication for their SMTP server. If you verify that all your account settings are correct, but you still can't send messages, try turning on SMTP authentication.
On the Tools menu, click Accounts.
In the left pane of the Accounts box, select the account.
Under Outgoing server, click More Options.
On the pop-up menu, select the authentication type, and then enter your credentials as necessary.
Solution: See if your ISP or network administrator can provide an alternative SMTP server to use for your POP or IMAP account.
If you have the address of an alternative SMTP server, enter it in your account settings.
On the Tools menu, click Accounts.
In the left pane of the Accounts box, select the account.
In the Outgoing server box, type the server name or address.
Note: If you use a laptop in multiple locations, such as at home and at work, the SMTP server that you use in one location may not work in other locations. Each Internet connection that you use may have a firewall with its own restrictions.
Solution: Verify that your account user name, password, and other settings are correct in your account preferences.
On the Tools menu, click Accounts.
In the left pane of the Accounts box, select the account.
Make sure you have entered the correct email address, user name, and password.
If your account still does not work properly, check with your email service provider for details about how to configure your account in a mail application. Your account may require that you use special settings such as Secure Sockets Layer (SSL) to connect, or that you override the default port.
Solution: Specify a mail proxy server in your computer's System Preferences.
If you use a network to connect to the Internet, you might have to specify a mail proxy server. Ask your network administrator for the correct settings for your mail proxy server. For instructions about how to enter these settings, see Mac OS Help.
Solution: Make sure the mail server is online.
If you successfully connected to the account before, the mail server might be offline. Contact your email provider or network administrator to see whether the mail server is available.
You can now get Office Add-ins from the Store or use Add-ins you already have from right within recent versions of Word for Mac and Excel for Mac.
There are two kinds of add-ins: Office Add-ins from the Office Store (which use web technologies like HTML, CSS and JavaScript) and add-ins made by using Visual Basic for Applications (VBA).
If you're looking for a built-in add-in such as Solver or Analysis ToolPak, select the Tools menu and then select Add-ins.
On the Insert menu, select Add-ins.
To get new add-ins, select Store. To use add-ins you already have, select My Add-ins.
The add-ins you'll see will depend on the app you're using and the kind of Office 365 subscription you have.
Office for Mac doesn't currently support organization-based add-ins.
On the Tools menu, select Add-Ins.
In the Add-Ins available box, select the add-in you want, and then click OK.
Office Add-ins aren't available in Office for Mac 2011. They're only available in newer versions.